Shipping policy

Shipping Policy

Last Updated: June 28, 2026

Thank you for shopping with Mobile Care – Your Phone's Best Friend. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–2 business days after payment is received.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times are:

  • United States: 3–7 business days

  • International Orders: 7–21 business days (depending on the destination)

Please note that these are estimated delivery times and may vary due to weather conditions, carrier delays, customs processing, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address and the shipping method selected.

Any applicable taxes, customs duties, import fees, or other charges for international orders are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order.

We are not responsible for orders delayed, lost, or delivered to an incorrect address due to inaccurate information provided by the customer.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate resolution.

Delayed Deliveries

While we strive to deliver all orders on time, we are not responsible for shipping delays caused by:

  • Shipping carriers

  • Severe weather

  • Customs inspections

  • Public holidays

  • Other events beyond our reasonable control

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible after placing it.

Once an order has been processed or shipped, we may be unable to make changes or cancel it.

Contact Us

If you have any questions about your order or this Shipping Policy, please contact us using the contact information available on our website.

Thank you for choosing Mobile Care – Your Phone's Best Friend.